Clear agreements, for you and for us.

Article 1 · Obligations of the driving school

1.1Driving lessons are given by an instructor who meets the requirements of the Driving Instruction Act (WRM) and holds a valid WRM instructor pass.

1.2The driving school aims for the student to be taught by the same instructor as much as possible throughout the course, to ensure progress and continuity.

1.3The instructor regularly informs the student about their progress, and at least once every five practical lessons. This includes how the progress relates to the exam requirements.

1.4The full agreed lesson time is used for practical lessons, unless there are unforeseen circumstances or another reasonable cause.

1.5Within two weeks of payment of the exam fee, the driving school will book the practical exam or test with the competent exam body (such as the CBR).

1.6The student in principle takes the practical exam in the training car used for the lessons. In exceptional cases, such as force majeure, an equivalent training car may be used.

1.7If a lesson cannot go ahead due to force majeure (such as illness of the instructor, traffic disruption or extreme weather), the driving school informs the student as soon as possible and a new appointment is made. In that case no refund is due.

1.8The driving school has proper business and liability insurance.

1.9The driving school informs the student about medical conditions or circumstances that may affect fitness to drive or the right to be issued a driving licence.

1.10The driving school points out to the student that their residence status may affect obtaining a driving licence in the Netherlands.

1.11The student is reminded that they must report if they have been disqualified from driving a motor vehicle.

Article 2 · Obligations of the student

2.1The student must be at least 16.5 years old to take practical lessons. The student must carry a valid ID during every driving lesson.

2.2The student must be ready for the lesson at the agreed time and place. If the student is late, the instructor waits no more than 15 minutes. If the student is not present within this time, the lesson lapses and is charged in full.

2.3Driving lessons can be cancelled or moved free of charge up to 48 hours in advance. If cancelled within 48 hours, the driving school reserves the right to charge the full lesson price because of the reserved time. Proven force majeure or special circumstances are assessed by the driving school.

2.4Before the lessons, the student must fully and truthfully inform the driving school about:

• Medical or psychological conditions that may affect driving ability;
• Use of medication that affects driving ability (as stated in the package leaflet);
• Alcohol or drug use;
• Any disqualification or suspension of the right to drive a motor vehicle.

2.5If it turns out that the student has withheld or incorrectly provided information as referred to in article 2.4, the driving school has the right to end the lesson agreement with immediate effect without refunding lesson fees already paid. The driving school may also recover any resulting damage or liability from the student.

Article 3 · Payment and rates

3.1Single lessons must be paid directly before the lesson, in cash or digitally, unless agreed otherwise.

3.2For lesson packages, the first instalment must be paid in full before the first driving lesson. The remaining amount must be paid at the latest once half of the lessons in the package have been taken.

3.3The student must pay the (instalment) amount before the payment date. If this does not happen, the driving school sends a free payment reminder after that date. The student then has fourteen days after receiving this reminder to pay the outstanding amount.

3.4If payment has still not been received after this period, the driving school is entitled to charge statutory interest from the moment of default.

3.5If the driving school has to incur costs to collect the claim, such as collection or legal costs, these may be passed on to the student within the legal limits. This may be deviated from in the student's favour.

3.6If a student passes early and has lessons left from a package, the remaining amount for these lessons is refunded. Extra lessons taken are charged at the regular rate.

Article 4 · Driving exams

4.1If the student does not arrive at the exam on time or misses the exam through their own fault, the exam lapses and the costs of a new application are for the student's account.

4.2If the CBR moves or cancels the exam because of (weather) circumstances, the new exam does not have to be paid for, but the driving school may charge an extra driving lesson.

Article 5 · Ending the lesson agreement

5.1The driving school can end the lesson agreement when:

• The student has deliberately provided incorrect information (e.g. medical situation)
• The student does not cooperate with the progress of the course.

5.2If a package agreement is ended before completion, lessons not yet driven are refunded, less lessons already driven, administration costs and exam fees paid.

Article 6 · Lesson packages

6.1The content of a lesson package does not guarantee that the student will be ready for the exam afterwards. Extra lessons may be needed.

6.2A lesson package is valid for 18 months from the first lesson.

Article 7 · Indemnity and liability

7.1The driving school bears the risk of traffic offences or damage to third parties during the lesson or exam, unless there is:

• Deliberately reckless driving by the student;
• Use of alcohol, drugs or medication affecting driving.

7.2In the event of damage or fines caused by a student who is under the influence or should have reported a driving disqualification, the driving school may recover the costs from the student.

Article 8 · Other provisions

8.1Dutch law applies to all agreements.

8.2In cases not covered by these terms, the driving school decides reasonably.